Train Your Bots to Get Smarter
A bot is only as good as its training. We continuously teach your bots to recognize more intents, raise their confidence scores, and handle real customer language, so they understand more, escalate less, and convert better over time.
Bot Training and Improvement
Refining intent recognition and boosting confidence, one cycle at a time.
Adjusting weights
Improving accuracy
Performance Over Time
A Clear, Repeatable Training Process
We do not train once and walk away. Every cycle follows the same disciplined steps so your bot keeps getting better.
Discovery & Setup
We learn about your specific workflows, goals, and existing systems to architect the perfect automated solution.
Custom Training & Integration
We train the AI on your data and seamlessly connect it to your CRM, calendars, and support desk.
Launch & Testing
We deploy the bot in a controlled environment, rigorously testing its responses and actions before going fully live.
Continuous Optimization
We monitor real conversations and continuously refine the bot's logic to improve accuracy and conversion rates over time.
Choose Your Training Plan
Each plan combines a one-time setup with ongoing monthly training. Every plan includes intent coverage expansion and confidence score tuning.
- Up to 50 intents trained
- Monthly confidence review
- Basic intent tuning
- Email support
- Up to 150 intents trained
- Bi-weekly retraining
- Confidence score optimization
- Conversation analysis
- Priority support
- Up to 400 intents trained
- Weekly retraining
- Intent and entity tuning
- Misfire detection and fixes
- Dedicated trainer
- Unlimited intents
- Continuous retraining
- Full NLU optimization
- Custom model fine-tuning
- Dedicated team and SLA
- Bespoke training scope
- Tuned to your own data
- Flexible retraining cadence
- Direct line to our trainers
T&C applied; final scope and pricing are confirmed after reviewing the scope of your bot and data.
Frequently Asked Questions
Common questions about how bot training works.
Do you train bots you did not build?
What is a confidence score?
How often do you retrain?
How do you measure improvement?
How long before we see results?
Do you need access to our data?
Which platforms can you train on?
Will training disrupt my live bot?
Can you train in more than one language?
Is there a long-term contract?
Trusted by Businesses Like Yours
Results from teams who put their bots through our training.
"After two training cycles our bot stopped guessing and started booking. Viewings are up and my team barely touches the inbox."
"The retraining made a real difference. Patients get the right answer first time and we have far fewer awkward handoffs."
"Confidence scores went up fast. The bot now understands how my clients actually talk, slang and all."
"They trained our bot on our real chats, not generic data. The jump in accuracy was obvious within a fortnight."
"Bookings and table queries are handled cleanly now. The fallback rate dropped to almost nothing after training."
"Intake questions that used to confuse the bot are handled with confidence. It routes the tricky ones to us with full context."
"Membership and class questions just get answered. Training cut our missed enquiries right down."
"The monthly retraining keeps it sharp. Every report shows confidence climbing and fewer dropped chats."
"Parents ask the same thing ten different ways. After training the bot understands all of them."
"Our bot finally sounds like it knows our products. Sales conversations are smoother and conversions are up."
"Tracking and delivery questions used to stall the bot. Now it resolves them instantly. Excellent work."
"Confidence on booking intents went from shaky to solid. Clients notice the difference."
"Service bookings handled, finance questions routed correctly. The training paid for itself in a month."
"Far fewer I did not understand that replies. The bot is genuinely useful to patients now."
"We brought them an existing bot that was underperforming. Two cycles later it is one of our best channels."
"Appointment intents are nailed every time. My front desk finally has breathing room."
"The before and after on confidence scores was striking. Leads are qualified before they reach us."
"Training on our own conversations made it feel bespoke. Customers get accurate answers, fast."
"Class schedules, pricing, trials, all handled. The bot improved noticeably after each retraining."
"It understands my regulars and my new clients equally well now. The training was worth every penny."
"Quotes and enquiries are handled with confidence. Our response time effectively went to zero."
"Parents and students both get clear answers. The multilingual training was a bonus we did not expect."
"Returns and order questions resolved cleanly. The fallback rate is the lowest it has ever been."
"Every month the reports show higher confidence and happier clients. Exactly what was promised."
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